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Role Description

Under the general supervision of the Underwriting Manager, the Underwriter works to ensure the integrity of the customer experience and underwriting protocols. He/she performs duties related to the accuracy and timeliness of underwriting mortgage loan applications and reviewing mortgage loan documentation, with an intense focus on the customer experience, productivity, and loan quality.

• Maintain knowledge of all current Conventional Conforming and Non-Conforming requirements including Non-Agency, Non-QM, and Jumbo procedures issued by the company, investors, and government agencies (as applicable for underwriting level).
• Underwrite loans according to company, investor, and agency policies and procedures.
• Perform 2+ weighted initial underwrites per day and maintain resubmission SLAs.
• Utilize tools provided by the company to maintain SLAs and ensure all critical dates are met, including but not limited to closing dates, contingency dates, and lock expiration dates.
• Communicate with sales staff, ops staff, and third parties according to company directives.
• Meet or exceed company loan quality standards.
• Ensure compliance with investor/legal guidelines and directives.
• Other duties as assigned.

Qualifications

• 5 or more years residential mortgage underwriting experience required.
• High school diploma or equivalent.
• Management/leadership experience preferred.
• Strong customer service skills required.
• Experience using Encompass preferred.
• Must possess strong mathematical and judgment skills.
• Must be detail-oriented, organized, and able to meet deadlines.
• Must comply with industry-related regulations, requirements, and state/federal laws.
• Ability to work independently.
• Proficient with Microsoft Office suite.

Requirements

• Extensive telephone usage.
• Extensive oral and written communication.
• Regular use of computer mouse requires repetitive hand and wrist motion.
• Essential functions must be performed during scheduled business hours.
• Perform duties, be available and responsive during scheduled business hours.
• Accurately enters time worked.
• Must request preapproval for overtime hours.
• Employees are not allowed to work for any other company during scheduled business hours.
• Employees must follow all security protocols and requirements.
• Employees must meet or exceed performance expectations and goals outlined by the manager.

Location Requirements

• Employees must ensure that the environment is work appropriate and does not pose any undue risk.
• Employees must secure and protect the confidentiality of all data in his or her possession.
• Employees must protect and care for company issued equipment.

Notification

The responsibilities associated with this position may change from time to time in accordance with the Company’s business needs. The incumbent may be required to perform additional and/or different responsibilities from those set forth above.