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Role Description

Allied Universal® is hiring a Enterprise Account Portfolio Manager for the world's largest logistics company. The Enterprise Account Portfolio Manager (EAPM) builds strong relationships with a clients’ corporate security executives and leadership across multiple states, while collaborating with branch offices and corporate support functions on key client initiatives.

Responsibilities:

• Relationship Management and Client Intimacy:
  • Develop and nurture relationships with enterprise clients and Allied Universal’s branch teams, ensuring service level delivery and customer satisfaction through in person and virtual meetings.
  • Ability to travel domestically 50% of the time based on client and company needs.
  • Prepare PowerPoint presentations and facilitate client quarterly and annual business reviews.
• Time and Operational Oversight:
  • Analyze, report and drive operational metrics and KPIs using Allied Universal’s Business Intelligence Platform, maximizing efficiency and productivity.
  • Identify and mitigate security risks: develop and implement security protocols, ongoing training, response plans and solutions to maintain contract compliance.
• Financial Performance and Growth:
  • Manage the P&L and drive financial performance through budget allocation, revenue growth, profitability, cash collections and expense management; develop strategies to achieve all financial targets.
  • Collaborate with the sales, marketing, and field leadership to lead a contract renewal or rebid process.

Qualifications

• Must possess one or more of the following:
  • Bachelor’s degree in Criminal Justice, Business or a related field with at least three (3) years of management experience in a high-workforce environment or service industry.
  • Associate’s degree in Criminal Justice, Business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry.
  • High school diploma or equivalent with a minimum of seven (7) years of management experience in a high-volume workforce environment or service industry.
• Minimum of two (2) years of account management experience driving customer solutions.
• Minimum of two (2) years of experience driving operational and financial metrics while demonstrating strong financial acumen.
• Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results.
• Ability to collaborate across multiple branches and support departments to creatively support client's satisfaction.
• Results-oriented problem-solving skills that meet client and employee needs, while running a profitable business.
• Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations.
• Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events.

Requirements

• Military veteran, law enforcement, or contract or proprietary security services experience (preferred).

Benefits

• $78,000-$95,000 per year.
• Medical, dental, vision, basic life, AD&D.
• Eligibility for our retirement plans.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
• Bonus.

Company Description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.