Make experiences flow.
Senior Support Engineer
Location
United States
Posted
2 days ago
Salary
Not specified
Job Description
Job Requirements
- Associate degree or currently working towards a Bachelor's Degree in Computer Science, Business Information Systems, or similar field, or equivalent work experience required.
- 6+ years of work experience in a customer service field, preferably in a technical capacity.
- Excellent technical, troubleshooting, and analytical skills.
- Ability to excel in a fast-paced, agile environment where critical thinking and strong problem solving skills.
- Excellent communication skills – written and verbal and ability to handle all interactions with internal and external clients with professionalism.
- Ability to adapt quickly to change, think on your feet, communicate positively and work proactively.
- Understanding of network topology and telecommunications architecture (PBX, Carriers, VoIP).
Benefits
- Professional Services
- Flexible working hours
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