• Scheduling tasks at customer job sites • Troubleshooting issues, quickly and effectively, using technical drawings and documentation • Performing routine maintenance and emergency services as they arise • Continuous learning, including customer operational processes, packaging designs, technical specifications • Installation of Packsize solutions and training others to use and maintain it • Basic clerical and administrative duties, including timely reading and responding to emails, preparing and submitting expense reports, making travel arrangements, writing detailed technical reports, etc. • Responsively and productively communicate information and ideas with Packsize and customer’s personnel so they will understand. Must be able to exchange accurate information in these situations. • Adhere to all Packsize and customer safety requirements, and safety protocols related to exposed moving parts and electricity • Excellent work ethic and time management skills