Vietnamese Bilingual Customer Experience Specialist
Location
United States
Posted
6 days ago
Salary
$41.6K - $57.6K / year
Job Description
Job Requirements
- 2+ years of customer service, contact center, or member support experience, preferably in healthcare and/or Medicare Advantage.
- High school diploma or GED required.
- Bilingual English/Vietnamese (Read, Write, Speak)
- Minimum typing speed of 40 WPM.
- Proficient in navigating multiple systems simultaneously, including Microsoft Outlook, Word, Excel, CRM and Contact Center solutions.
- Clear, concise and warm verbal communication skills with the ability to explain complex information simply and compassionately.
Benefits
- Health insurance
- Paid time off
- Professional development
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