Assurant

Helping people thrive in a connected world.

Bilingual Customer Care Representative

Customer SupportCustomer SupportFull TimeRemoteTeam 10,001+Since 1892H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

6 days ago

Salary

$15 - $27 / hour

High School2 yrs expSpanishEnglish

Job Description

• Handle inbound customer calls and/or e-mails with empathy and professionalism • Resolve issues, answer questions, and provide proactive solutions • Document interactions and follow up as needed • Participate in special projects and adapt to evolving priorities • Deliver a WOW experience on every call—customers should hear your smile!

Job Requirements

  • Bilingual fluency in Spanish and English (required)
  • High school diploma or GED
  • Customer service experience (call center, insurance, or banking preferred)
  • Strong communication, listening, and problem-solving skills
  • Ability to multitask using technology in a fast-paced environment
  • Reliable high-speed internet (25 Mbps down / 6 Mbps up)
  • Quiet, distraction-free home office setup
  • 2+ years of customer service experience (preferred)
  • Prior remote work experience (preferred)

Benefits

  • Benefits from Day One – Medical, dental, vision, and more
  • Paid Time Off – Including holidays
  • Career Growth – Advancement opportunities and tuition reimbursement (up to $5,000/year after 6 months)
  • Comprehensive Training – Paid virtual training to set you up for success

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