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Role Description

Writes requirements for minor software development items and performs testing, in accordance with Company guidelines, client needs and legislative requirements. Position requires access to Personally Identifiable Information and/or Personal Health Information to complete job requirements.

• Analyzes programming changes and/or system enhancements to existing programs; tests and verifies the accuracy of program changes.
• Develops system changes using RPGLE and SQL.
• Provides onsite infrastructure support including configuration and deployment of PCs and related software and administration of servers.
• Tests programming changes due to bug fixes, enhancements, development, and version upgrades. Collaborates with programmers to drive quality output.
• Analyzes data files and identifies issues.
• Writes requirements for software changes; coordinates changes with vendors and clients.
• Designs, generates, and evaluates reports, queries, data, and procedures on systems, including scheduling and distribution of forms and mailings for daily, weekly, monthly, annual, or other periodic processes.
• Assists in the development, planning and implementation of new clients.
• Provides technical support, training and problem resolution to end users.
• Documents system and client support processes.
• Performs other related duties and special projects as assigned.

Qualifications

• High school diploma or GED.
• Two years of experience as a Business Systems Analyst or two years of experience working in a third party administrator environment with applicable technical expertise.
• Proficiency with Microsoft Office tools and applications.
• Basic understanding of business practices with good understanding of project management methodology.
• An understanding of database systems.
• Strong organizational, analytical, problem-solving, and time-management skills.
• Ability to exercise independent judgment.
• Excellent attention to detail.
• Excellent oral and written communication skills, including the ability to work with a diverse group of professionals in close cooperation.

Requirements

• Associate's degree in Computer Science or Information Technology or two years of technical training (preferred).
• Working knowledge of SQL (preferred).
• Two years experience supporting and/or developing applications that use an IBM Series I environment (preferred).
• Experience working in a healthcare environment or a third party administrator (preferred).
• Experience working with Taft Hartley businesses (preferred).

Benefits

• Health, vision, and dental coverage.
• Retirement savings 401(k) plan with company match.
• Paid time off (PTO).
• Great opportunities for growth.
• Much, much more!

Company Description

Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before.

We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American!