Improve customers' lives by making healthcare work better.
Customer Service Quality Specialist II
Location
Alaska + 26 moreAll locations: Alaska, Arizona, California, Colorado, Florida, Idaho, Iowa, Kansas, Kentucky, Maine, Montana, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Oregon, Michigan, Minnesota, Missouri, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington, Wisconsin
Posted
5 days ago
Salary
$48.4K - $72.6K / year
Job Description
Job Requirements
- High school diploma or GED (Required).
- Three (3) years of claims, customer service or enrollment work experience, which includes one (1) year of quality audit, quality control, or quality assurance experience (Required).
- Experience in operating computer in a Windows environment, including Visio, Access and Power point and Internet (DSHS, OIC regulations, HCFA, Public use files, etc.).
Benefits
- Medical, vision, and dental coverage with low employee premiums.
- Voluntary benefit offerings, including pet insurance for paw parents.
- Life and disability insurance.
- Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.
- Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.
- Generous paid time off to reenergize.
- Looking for continuing education? We have tuition assistance for both undergraduate and graduate degrees.
- Employee recognition program to celebrate anniversaries, team accomplishments, and more.
- For our hybrid employees, our on-campus model provides flexibility to create your own routine with access to on-site resources, networking opportunities, and team engagement.
- Commuter perks make your trip to work less impactful on the environment and your wallet.
- Free convenient on-site parking.
- Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.
- Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.
- Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.
- Need a brain break? Challenge someone to a game of shuffleboard or ping pong while on campus.
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