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Role Description

As a Senior Product Manager at NovoEd, you will lead the strategy and development of the Creator Platform and High-Impact Learning capabilities within our Learn+ product. This platform enables organizations to create, repurpose, manage, and personalize learning content while delivering engaging collaborative learning experiences at scale.

• Own the vision, strategy, and roadmap for the Creator Platform within NovoEd’s Learn+ product.
• Conduct continuous customer discovery across enterprise organizations, executive education programs, training companies, and mid-market businesses to identify opportunities and validate product direction.
• Own product initiatives from problem definition through release and iteration, working closely with engineering and design teams to deliver high-quality solutions.
• Define product requirements, prioritize the roadmap, and make thoughtful trade-off decisions that balance customer needs, business impact, and technical feasibility.
• Partner with product marketing, sales, and customer success teams to support product launches, enable customer adoption, and help communicate product value.
• Use data and customer insights to measure product impact, improve adoption, and expand how customers use the platform.
• Collaborate directly with customers and prospects to gather feedback, demonstrate product capabilities, and inform product strategy.

Qualifications

• 5+ years of product management experience building and launching enterprise SaaS products.
• Experience owning products from discovery through launch and continuous improvement.
• Strong problem-solving skills and the ability to translate complex product challenges into clear, elegant solutions.
• Experience working closely with engineering, design, and cross-functional teams to deliver products using Agile development methodologies.
• Experience building or launching AI-powered product capabilities, including those leveraging large language models.
• Understanding of how to use AI to create meaningful customer value in product experiences.
• Ability to utilize AI tools throughout the product development lifecycle to accelerate discovery, development, and iteration.
• Strong analytical thinking and the ability to make thoughtful prioritization and roadmap decisions.
• Excellent written and verbal communication skills, including the ability to present product ideas and strategies to internal stakeholders and customers.
• Experience collaborating with go-to-market teams including product marketing and sales.

Preferred Qualifications

• Experience building products for learning platforms, education technology, or knowledge platforms.
• Experience building products used by enterprise learning and development teams.
• Strong customer empathy and the ability to balance customer needs with business goals.
• Demonstrated ability to lead cross-functional discussions and align teams around product direction.
• Strategic thinking combined with strong attention to detail.
• Interest in leveraging AI technologies to transform how learning content is created, personalized, and delivered.

Benefits

• A collaborative and mission-driven work environment.
• The opportunity to build technology that helps organizations develop people and drive real behavior change.
• A team that values curiosity, learning, and innovation.
• Fun remote collaborative events such as virtual interactive classes, happy hours, and more.
• Company-sponsored professional development.
• Paid parental leave for parents.
• Flexible vacation days.
• Comprehensive health care coverage.

Hiring Process

• Step 1: After you apply, a recruiter may reach out to you for an introductory call.
• Step 2: If your background is a match for the role, you may phone interview with 1-2 people.
• Step 3: If you continue through the process, you will participate in virtual interviews with a total of 3-7 people, depending on the seniority of the role.