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Onboarding IAM
Location
United States
Posted
5 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
Working under the general supervision of the Manager or Director Inside Account Management, relying on experience and judgement to plan and accomplish goals, the Onboarding Inside Account Manager (OIAM) is a remote sales trainee who includes client-facing opportunities while learning to provide proactive direct sales support for one or more EAEs (Connection Enterprise Solutions Account Executives). The OIAM functions in a dual role as an Inside Account Manager (IAM) and Client Experience Specialist.
- Manage the inbound flow of business.
- Manage the inside account team and the client support being provided.
- Generate client demand.
- Identify opportunities for new solutions and lines of business.
- Maximize margins.
- Deliver results that allow for the attainment of each team's revenue and gross profit quotas.
- Communicate the Connection Enterprise's complete value proposition to clients.
- Interact extensively with Manufacturers, Distribution Partners, CES EAEs, Sales Support teams, and the Connection Enterprise HQ Operational Support teams.
- Identify opportunities to resolve issues by making rapid decisions and taking appropriate actions.
Due to the fast pace of the business, it is extremely important that the OIAM prioritizes the client’s needs and manages the support efforts to ensure a timely and accurate response is given by the team. Scheduled times for proactive sales cycles to identify net new solutions must occur regularly, while ensuring the ongoing management of the support team is working efficiently to respond to any open requests.
Qualifications
- Applicants must be authorized to work for any employer in the U.S.
- Connection will never offer a position of employment without a complete interview process and communication with a “live person".
Requirements
- Min: USD $22.28/Hr.
- Max: USD $27.85/Hr.
Benefits
- Supportive teammates and a rewarding career.
- Progressive and competitive compensation, 401k plans, and medical insurance.
- Free therapy visits, mental health coaching and tools, and meditation resources.
- A generous paid time off package that includes vacation, sick time, Wellness and Volunteer Time Off days.
Job Requirements
- Applicants must be authorized to work for any employer in the U.S.
- Connection will never offer a position of employment without a complete interview process and communication with a “live person".
- Min: USD $22.28/Hr.
- Max: USD $27.85/Hr.
Benefits
- Supportive teammates and a rewarding career.
- Progressive and competitive compensation, 401k plans, and medical insurance.
- Free therapy visits, mental health coaching and tools, and meditation resources.
- A generous paid time off package that includes vacation, sick time, Wellness and Volunteer Time Off days.
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