Freshworks

Freshworks empowers the people who power your business.

Instructional Designer – Technical Sales Enablement

Learning and DevelopmentLearning and DevelopmentFull TimeRemoteTeam 5,001-10,000Since 2010H1B SponsorCompany SiteLinkedIn

Location

Massachusetts

Posted

5 days ago

Salary

$110K - $140K / year

Bachelor Degree6 yrs expEnglish

Job Description

• Design and develop technical eLearning certifications • Build and maintain a library of technical enablement assets • Create competitive deep-dive content and objection-handling scenarios • Design scalable digital training experiences for global audiences • Apply learning science principles to ensure training engagement • Measure training effectiveness and continuously improve programs

Job Requirements

  • 6-10 years of experience designing eLearning and digital training experiences
  • Hands-on technical exposure
  • Strong understanding of the Solution Engineering/Pre-Sales lifecycle
  • Experience designing enablement or training programs for technical sellers, engineers, or IT professionals
  • Proficiency with modern eLearning authoring tools
  • Experience facilitating design workshops
  • Strong organizational and project management skills
  • Exceptional writing and editing skills
  • Ability to work independently and collaboratively
  • Proactive and adaptable mindset

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Equity + ESPP
  • Flexible PTO
  • Flexible spending
  • Commuter benefits
  • Wellness benefits
  • Adoption benefits
  • Parental leave

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