Member Access Processing

Dynamic Payment Solutions. Trusted Results.

Product Training Specialist

Learning and DevelopmentLearning and DevelopmentFull TimeRemoteTeam 11-50Since 1998H1B No SponsorCompany SiteLinkedIn

Location

California

Posted

5 days ago

Salary

$81K - $88K / year

Bachelor Degree3 yrs expEnglish

Job Description

• Maintain expert-level knowledge of MAP’s product suite • Conduct documentation research across Visa, Visa DPS, and MAP systems as needed • Deliver training to established clients on core processing topics • Conduct new client onboarding sessions and facilitate MAP employee new-hire onboarding • Develop and update training programs, curricula, tutorials, job aids, and Membership.io hub content

Job Requirements

  • 3–5+ years in financial services, card payments, fraud operations, or credit union operations
  • Strong working knowledge of Credit Union Core Systems
  • Experience training end users, clients, or internal teams
  • Excellent storytelling, facilitation, and communication skills
  • Ability to simplify complex technical or operational concepts
  • Familiarity with Visa DPS systems (VDM, VROL, RSM, MRT, etc.)

Benefits

  • Competitive salary
  • Flexible working hours
  • Professional development opportunities
  • Remote work options

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