• Facilitate agile ceremonies, including sprint planning, daily stand-ups, and retrospectives, ensuring effective team collaboration. • Work closely with product owners and stakeholders to define project scope, priorities, and deliverables. • Manage the project lifecycle from initiation to closure, ensuring adherence to timelines and budget constraints. • Remove impediments and provide guidance to teams to enhance their productivity and performance. • Track project progress, metrics, and reports, providing regular updates to stakeholders on project status and performance. • Collaborate with cross-functional teams to ensure successful implementation of ServiceNow solutions tailored for healthcare environments. • Promote a culture of continuous improvement and agile best practices within the team.