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Role Description

As we continue to grow, we are seeking a dynamic and experienced Account Coordinator to join our team and drive our relationships with hyperscale clients to new heights. This position is ideal for a detail-oriented professional who thrives in a dynamic environment, juggling multiple responsibilities across finance, compliance, safety, vendor management, and operational excellence. The ideal candidate will have strong analytical skills, excellent communication abilities, and a results-driven mindset to ensure smooth and efficient execution of business functions.

Salary: $65,000-$85,000/yr

Work Schedule: Monday - Friday | 8:00am - 5:00pm

Please note: This is a remote position and will require occasional travel.

Qualifications

• Minimum 2+ years in account coordination, accounting, finance, or related roles.
• Bachelor's degree or relevant qualification in Accounting, Finance, or a related field.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and relevant business tools.
• Ability to track and analyze financial transactions and reports.
• Experience in vendor and contract management is a plus.
• Knowledge of safety and compliance standards (preferred).
• Familiarity with accounts receivable, WIP tracking, and budgeting processes (preferred).
• Experience using enterprise resource planning (ERP) systems (preferred).

Requirements

• Process and review timesheets, expense reports, and coding for payroll and reimbursement accuracy.
• Assist in the planning and coordination of team events and engagement activities.
• Track and report employee absences, ensuring accurate record-keeping and compliance.
• Maintain and generate HR reports and matrices to support workforce planning.
• Generate and issue sales invoices, ensuring accuracy and timely processing.
• Prebilling the client timely.
• Tracking any make-up invoicing for 3rd party vendor coming in higher than pre-billing.
• Monitor and follow up on Work in Progress (WIP) for ongoing projects.
• Track and collect outstanding accounts receivable, following up as needed to ensure prompt payments.
• Analyze account profitability, extra work costs, and project expenses to optimize financial performance.
• Maintain deferred revenue schedule for SDC.
• Create journal entries for deferred revenue entries, accruals, and any necessary reclasses.
• Schedule and oversee maintenance tasks, ensuring timely and efficient completion.
• Monitor quality assurance and maintain high operational standards.
• Maintain and update Method of Procedures (MOPs), Standard Operating Procedures (SOPs), and Emergency Operating Procedures (EOPs).
• Ensure accurate and organized operations record-keeping for compliance and efficiency.
• Manage and track contract changes, ensuring accurate documentation and record updates.
• Oversee and implement annual Consumer Price Index (CPI) increases.
• Document and monitor contract expansions and extensions, ensuring alignment with company policies.
• Support early dispute resolution processes, assisting in proactive issue management.

Benefits

• 8 company-paid holidays, 2 floating holidays, and PTO.
• Comprehensive Benefits Package: Medical, Dental, and Vision that you can enroll in starting on Day 1.
• Employee Assistance Program available to all employees.
• Employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
• Access to HSA, mental health resources, and gym discounts.
• Discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection.