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Voice User Interface Designer

DesignerDesignerFull TimeRemoteTeam 501-1,000Since 1989H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

47 days ago

Salary

Not specified

Bachelor Degree5 yrs expEnglish

Job Description

• Gather and analyze business and user requirements for IVR applications • Design end-to-end call flows for speech and DTMF-based IVR experiences • Create design specifications and documentation for IVR implementations • Collaborate with Product Owners to shape and refine voice user experiences • Create user stories for developers and speech scientists to implement designs • Support speech scientists with grammar design and tuning • Conduct usability testing and analyze results to improve IVR performance • Tune IVR applications to optimize recognition accuracy and user experience • Communicate design rationale and methodology to stakeholders

Job Requirements

5+ years of professional experience as a user interface designer
Strong background in voice user interface or conversational design
Background in linguistics, cognitive psychology, behavioral sciences, or a related field
Excellent communication and collaboration skills
Proven experience designing speech and DTMF IVR applications
Expertise in AI conversational voice design and development
Nice to have: Computer science or technical background
Experience working closely with speech scientists or NLP teams
Familiarity with usability testing methods for voice interfaces
Experience designing IVR systems in large-scale or enterprise environments

Benefits

Culture of relentless performance : join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive pay and benefits : enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
ForeverRemote work culture : make the most of the flexibility that comes with remote work.
Growth mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global impact : collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming multicultural environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social sustainability values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.