• Lead strategic customer engagements, deeply understanding their challenges, and designing tailored automation testing solutions. • Drive value-based discussions, aligning our solutions with customer objectives and showcasing their impact on business outcomes. • Take ownership of end-to-end POC initiatives, including planning, execution, and delivery, ensuring they address customer-specific technical and business needs. • Act as a trusted advisor to customers, guiding them on testing strategies, best practices, and architectural decisions. • Conduct in-depth technical product demonstrations, emphasizing advanced capabilities, competitive differentiation, and value propositions. • Collaborate with internal teams, including sales, product, and engineering, to deliver comprehensive solutions aligned with customer goals. • Mentor junior team members and share knowledge to foster technical excellence within the team. • Drive adoption of the testing solution across the customer organization, ensuring alignment with their workflows and objectives. • Own customer engagements & opportunities for assigned testing use cases. • Drive knowledge sharing throughout the broader Solution Engineering organization on how to position Test Cloud and Agentic Testing to customers and prospects. • Design, build, and maintain test automation frameworks and develop robust test data strategies to support POCs and customer implementations. • Perform API testing and integrate automated test solutions into CI/CD pipelines; debug complex issues to ensure high-quality solutions. • Collaborate with QA teams and IT departments to ensure that testing framework and best practices are followed. • Engage with healthcare and life sciences organizations (payers, providers, life sciences) to understand their unique workflows, regulatory requirements, and align our solutions accordingly.