Technical Consultant – Pre-Sales
Location
United States
Posted
46 days ago
Salary
$77.3K - $143.5K / year
Postgraduate DegreeEnglishAWSCloudDockerPython
Job Description
• Develop and maintain deep expertise in Elsevier’s solutions including datasets, semantic technology, ontology management and analytics capabilities, including how they combine to deliver customer insights
• Lead technical discovery to understand customer objectives, analytical workflows, data landscapes, and success criteria, translating business and scientific challenges into data-driven use cases, solution architectures, and value narratives
• Design and deliver tailored solution demonstrations showcasing how Elsevier data and software enable insights (e.g., discovery, analytics, AI/ML readiness, and knowledge graph construction)
• Scope and prepare solution proposals, and support proof of concepts (PoCs), technical evaluations, and pilots to validate solution fit and value, clearly articulating technical trade-offs, assumptions, and dependencies across data, software, and services
• Act as a trusted technical advisor throughout the sales cycle, supporting account strategy, solution positioning, and competitive differentiation
• Validate solution feasibility in collaboration with Product, Post-Sales and teams to ensure smooth delivery, adoption, and account growth and expansion
• Capture customer feedback and market insights to inform product positioning, roadmap priorities, and go-to-market strategy in partnership with Product and Marketing teams
Job Requirements
- Strong understanding of data-driven analytics workflows, including data ingestion, enrichment, integration, and insight generation
- Working knowledge of Generative AI, NLP, ontologies, taxonomies, and knowledge graphs, and how these are applied to real-world analytical use cases
- Deep understanding of cloud and technical ecosystems (e.g., AWS, REST APIs, SFTP, HTTP, OAuth, Docker, Python etc.)
- Proven experience delivering technical demonstrations and presentations to both technical and non-technical stakeholders
- Excellent communication, storytelling, and stakeholder-management skills
- Confidence leading complex technical discussions and navigating challenging or ambiguous customer conversations
- Willingness to travel to customer sites and industry events as required
- Master’s or PhD in a science or technology field, or equivalent practical experience
- Experience working with pharmaceutical, life sciences, engineering, or other data-intensive enterprise environments
- Understanding of how data and software are used to support research, analytics, and decision-making is highly desirable
Benefits
- Comprehensive, multi-carrier program for medical, dental and vision benefits
- 401(k) with match and an Employee Share Purchase Plan
- Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
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