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Senior Functional Consultant 365 CE

ConsultantConsultantFull TimeRemoteTeam 11-50Since 2020H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

45 days ago

Salary

Not specified

Bachelor Degree5 yrs expSpanishERP

Job Description

• Analyze complex business needs and translate them into user stories and innovative CRM solutions. • Lead system configurations, integrations, and customizations in collaboration with Product Owner and Technical Consultant. • Drive and support impactful cross-system CRM-ERP projects. • Oversee daily operations of D365 CE—resolve support tickets and manage change requests. • Design and execute test scenarios, evaluate results, and supervise user acceptance. • Coordinate and deliver key user training and workshops to ensure strong adoption. • Maintain up-to-date CRM documentation and act as a bridge between business and technical teams. • Champion the latest trends and best practices in sales automation and Dynamics 365 CE.

Job Requirements

  • Bachelor’s degree in Business, Information Systems, or equivalent practical experience.
  • 5+ years of hands-on experience with Microsoft Dynamics 365 CE (Sales, Customer Service, Marketing, or Customer Insights).
  • Solid experience with CRM-to-ERP integrations (DualWrite experience highly valued).
  • Proficiency in international, cross-functional environments.
  • Proven stakeholder management skills and confident, clear communication in English (C1 minimum).
  • Structured, analytical mindset with strong problem-solving skills.
  • Deep knowledge of CRM business processes, data flows, and user enablement strategies.
  • Track record in applying SAFe agile practices and working independently.
  • High ownership—driven to take responsibility and see topics through.

Benefits

  • 100% remote position.
  • Comprehensive health and wellness programs.
  • Opportunities for professional growth and development.
  • Collaborative and inclusive work environment.
  • Travel opportunities to various international locations.
  • Health insurance.
  • Ticket restaurant.

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