The Opportunity 

As an Account Director, US and Canada at Vesta, you’ll own relationships with some of our most strategic telecommunications customers — driving growth, retention, and long-term value. You’ll serve as a trusted advisor on payment strategy, helping clients balance conversion, risk, and profitability while expanding Vesta’s footprint across their business. 

This is a strategic, growth-oriented role — ideal for someone who thrives on solving complex challenges at the intersection of payments, fraud prevention, and customer experience. 

What You’ll Do 

• Own the customer relationship for a portfolio of enterprise accounts in telecommunications, including mobile network operators and mobile virtual network operators 

• Act as a strategic payments advisor, guiding clients on ways to improve approval rates, reduce fraud, and grow revenue using Vesta’s solutions. 

• Develop and execute account plans that expand relationships, drive adoption of new products, and increase revenue across regions and business units. 

• Partner cross-functionally with the development, product, and growth expansion teams to deliver solutions that align with client goals. 

• Lead quarterly business reviews and present performance metrics, ROI, and growth opportunities to senior stakeholders. 

• Identify and close expansion opportunities, including cross-sell, upsell, and multi-market deployment. 

• Serve as the internal voice of the customer, influencing product direction and strategy. 

What We’re Looking For 

• 10+ years of experience in account management, strategic partnerships, or customer success with enterprise clients. 

• Strong background in payments, fintech, or fraud prevention — you understand authorization rates, interchange, chargebacks, and risk dynamics. 

• Proven track record of growing and expanding strategic accounts through consultative selling and value-based partnerships. 

• Excellent relationship builder — comfortable engaging with executives, product leaders, and payment teams alike. 

• Data-driven mindset with the ability to translate analytics into actionable business insights. 

• Skilled communicator and presenter, able to simplify complex topics for diverse audiences. 

Why Vesta 

• Work with a global team shaping the future of secure digital payments. 

• Own high-impact relationships with marquee brands, including AT&T and Rogers. 

• Competitive compensation, performance bonus, and comprehensive benefits. 

• Growth opportunities in a rapidly expanding organization.