Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.       

At Cleveland Clinic, everyone is a caregiver, including our essential administrative and non-clinical staff. All your efforts are crucial in helping us continue providing the exceptional care our patients and communities have come to expect. As an Administrative Program Coordinator II, you will manage diverse projects, identify process improvements, and enhance departmental efficiency and cohesion to support Hematology/Oncology and Non-Oncology Infusion Services at Cleveland Clinic.

 A caregiver in this role exhibits precision in invoice validation, data entry, and documentation while efficiently managing multiple priorities in a fast-paced environment. You will demonstrate strong written and verbal communication for effective cross-functional and vendor collaboration, adapt quickly to new systems and tools, and apply robust problem-solving skills to drive continuous improvement. 

A caregiver in this position works remotely out of Ohio or Florida, Monday – Friday 8:00am-4:30pm. 

A caregiver who excels in this role will:  

• Function as a liaison and administrative, technical and operational resource.  

• Initiate or lead less complex projects.  

• Coordinate policy evaluation and implementation.  

• Identify operational improvement opportunities to create an efficient workplace.  

• Develop communications, databases and budget summaries.  

• Lead orientation and records management activities and ensure standards are maintained. 

• Develop and update interdepartmental education programs. 

• Assist with the scheduling, coordination, preparation and communication of meetings. 

• Facilitate and attend meetings and record key outcomes. 

• Identify key milestones and deadlines. 

• Communicate project status and requirements to achieve results. 

• Research, analyze and organize information for presentations. 

• Assist department leadership with large or complex projects.  

Minimum qualifications for the ideal future caregiver include:  

• Associate’s Degree and three years of administrative or project management experience OR High School Diploma/GED and five years of experience OR Bachelor’s Degree and one year of experience 

• Strong computer skills and experience with software applications 

• May require a license based on department/institute needs 

Preferred qualifications for the ideal future caregiver include:  

• Bachelor’s Degree in Business Administration, Healthcare Administration or a related field 

• Healthcare or related organization experience 

• Experience developing healthcare, financial or education programs 

• Knowledge of oncology and infusion drugs (J-codes) 

• Familiarity with pharmacy-related processes 

• Project coordination experience