• Develops and oversees the implementation of comprehensive business strategies and sales and marketing plans that complement the overall operating plan for the retention teams across the Field Sales organization. • Initiate and improve long term sales functionality for inside field sales team across the entire country. • Develop and sustain standard operating procedures for managers and their employees. • Maintains accountability for sales goal achievement, including but not limited to respective key metrics and/or budget achievement. • Meets with Area leadership personnel to review sales activity funnel (CRM tool) and customer retention and relationship activities; reviews sales performance compared to goal, production, and training needs. • Manage and support area level leaders in hiring, training, coaching and performance management. • Participates with Area leadership to develop and implement pricing strategy to meet Company objectives. • Maintains an awareness of market behavior and competitive trends in designated market to anticipate changing customer needs; proactively manages customer base. • Maintains a thorough knowledge of the Company’s available services, lines of business and pricing structures to assist sales management in particular selling circumstances as the need arises. • Reviews particularly complex Customer Service Agreements for terms and conditions, pricing, accuracy, etc. • Performs other job-related duties as assigned or apparent.