Beyond Finance

Move Beyond Debt

Negotiations Specialist

Customer Retention SpecialistCustomer SuccessFull TimeRemoteTeam 1,001-5,000H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

10 days ago

Salary

$21 / year

Bachelor Degree1 yr expEnglishSalesforce

Job Description

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care, a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 1 million clients on their path to a brighter future.

While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you.


About the Role

Our Negotiations Specialists play a key role in the success of our clients becoming free of debt. Working on behalf of clients, you will coordinate efforts to help negotiate delinquent accounts for the best possible savings. The ideal candidate will excel in communication and relationship-building with external partners, driving successful outcomes for both our clients and our business. This position offers a unique and rewarding opportunity to make a meaningful impact.

What You’ll Do

  • Establish and maintain strong relationships with external partners to effectively negotiate delinquent accounts on behalf of clients.
  • Oversee client finances, providing guidance and determining the best strategies for addressing client inquiries and requests.
  • Utilize various tools and resources to consolidate common debts from multiple clients, enhancing negotiation leverage with agencies.
  • Demonstrate excellent time management and multitasking skills to efficiently manage account queues.
  • Consistently exhibit a genuine passion for helping others, with a strong focus on meeting clients' needs.
  • Participate in additional duties and special projects as required.

Qualifications

  • Bachelor’s degree in a relevant field (e.g., Business Administration, Finance, Banking, Actuarial Science) is preferred.
  • Exceptional communication skills, including listening, verbal, and written abilities.
  • Ability to thrive in a fast-paced environment.
  • Strong commitment to teamwork, collaboration, and fostering an inclusive environment.
  • A deep passion for assisting others, with a client-focused approach.
  • Proficiency in technology; experience with Salesforce or similar CRM systems is a plus.

The base salary range represents the anticipated salary range for this position. The actual base salary offered within the range will depend on numerous factors including the individual’s skills, experience, performance, and the location where work is performed. In addition to base salary, this position qualifies for commission.  Negotiation Specialists earn a monthly commission based on the amount of debt negotiated subject to the terms outlined in the company's commission plan.  Full-time employees hired into this position are eligible for health care benefits shown here.

Base Salary Range

$21$21 USD

Why Join Us?

While you make a difference for others, we’ll work to make a difference for you, providing an uplifting, collaborative work environment and benefits that reflect your value to us. For eligible full-time employees, we offer:

  • Considerable employer contributions for health, dental, and vision programs
  • Generous PTO, paid holidays, and paid parental leave
  • 401(k) matching program
  • Merit advancement opportunities
  • Career development & training

And finally, our team spirit and culture! We cultivate an environment of community, connection, and belonging across our entire organization.

Beyond Finance does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions.  No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team.  No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team.

Benefits

  • 401(K), 401(K) matching, Commuter benefits, Company-sponsored outings, Dental insurance, Disability insurance, Family medical leave, Flexible Spending Account (FSA), Flexible work schedule, Generous parental leave, Generous PTO, Company-sponsored happy hours, Health insurance, Job training & conferences, Open door policy, Life insurance, Onsite gym, Open office floor plan, Paid holidays, Onsite office parking, Performance bonus, Promote from within, Lunch and learns, Relocation assistance, Remote work program, Free snacks and drinks, Team based strategic planning, OKR operational model, Vision insurance, Wellness programs, Some meals provided, Mental health benefits, Hybrid work model, In-person all-hands meetings, Employee awards, Mother's room, Flexible time off, Floating holidays, Bereavement leave benefits

Related Job Pages

More Customer Retention Specialist Jobs

Advanced Specialist, Customer Success - Faculty Advisor - Business and Economics

Pearson

Pearson is the world’s learning company. We help people of all ages acquire the knowledge and skills they need to be successful in their work and careers. We believe that everyone should be able to keep learning, every day and in every way, throughout their lives. We foster a work environment that’s inclusive as well as diverse, where our people can be themselves. Every idea and perspective are valued so that our products reflect the people we serve.

Customer Retention Specialist10 days ago
Full TimeRemoteTeam 29,811Since 1871

The Faculty Advisor for Business is a key member of the Faculty Advisory Team within the Pearson North America Higher Education Customer Success Organization. They will strategically identify and partner with key course-level administrators, acting as a pedagogical and subject-ma...

United States

Health Economics Director

Jobgether

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Customer Retention Specialist11 days ago
Full TimeRemote

This role is pivotal in shaping the strategies for health economics and outcomes research within the therapeutic area. You will drive the execution of research initiatives, develop value propositions for products, and strengthen market access strategies. Through collaboration wit...

United States

Customer Specialist

Lisa Russel

Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada

Customer Retention Specialist11 days ago
Full TimeRemote

As our company continues to experience record-breaking growth, we’re expanding our fully remote team and seeking motivated, people-focused individuals who enjoy helping others and want a career that offers both purpose and flexibility. If you thrive on connection, value meaningfu...

United States
Full TimeRemoteTeam 11-50

The specialist will engage directly with collectors via help desk, email, and calls to provide unparalleled customer support, while also assisting in streamlining onboarding processes for new users. Key duties include maintaining help desk articles, providing concierge support for high-end buyers, and leveraging AI tools for efficiency.

United States