Howden, A Chart Industries Company

We enable our customers' vital processes which advance a more sustainable world.

Surplus Lines Support Analyst

Support EngineerSupport EngineerFull TimeRemoteTeam 5,001-10,000H1B No SponsorCompany SiteLinkedIn

Location

Michigan

Posted

9 days ago

Salary

$65K - $85K / year

Bachelor Degree2 yrs expEnglish

Job Description

• Prepare and organize required documents and data needed for surplus lines quotes prior to binding. • Review quotes for completeness, accuracy, and compliance with applicable surplus lines requirements prior to bind. • Prepare and validate standard reports and data outputs used by the field and surplus lines team to support quoting activity. • Support the Surplus Lines Field Specialist in proactively tracking renewal dates and seasonal volume trends to support readiness for peak surplus lines renewal periods. • Receive, process, and track surplus lines pre-bind requests from the field; complete defined tasks and route questions or exceptions to the Field Specialist as appropriate. • Verify that required surplus lines forms, disclosures, and supporting documentation are present and properly completed prior to bind. • Strong ability to review paperwork, quotes, and reports for completeness and accuracy. • Ability to manage multiple tasks, requests, and deadlines in a fast-paced, field-facing environment. • Clear written and verbal communication skills for coordinating with field teams and internal partners. • Comfort working in insurance systems (e.g., Applied Epic, InsCipher), databases, and standard reporting tools. • Ability to follow defined processes, recognize exceptions, and escalate appropriately to the Field Specialist.

Job Requirements

  • Bachelor’s degree in Business, Finance, Insurance, or a related field, or equivalent experience in insurance operations or administrative support
  • 2+ years of experience in insurance operations, surplus lines support, or a related role
  • Experience preparing insurance paperwork, performing data checks, or supporting quote-related processes is preferred
  • Experience working in insurance management systems (e.g., Applied Epic) is preferred
  • Familiarity with surplus lines concepts or insurance regulatory environments is a plus

Benefits

  • Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts
  • 401(k) retirement plan
  • Flexible Paid Time Off and paid parental leave
  • Life and Disability insurance

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