Managed global staffing across 30 plus countries with enterprise recruiting, oversight, training, and performance manage
Customer Support, Systems Specialist
Location
United States
Posted
11 days ago
Salary
Not specified
Job Description
Job Requirements
- Proficient level of English (written and spoken)
- Strong customer service experience
- Experience using Slack or similar platforms
- Experience using Intercom, is highly preferred
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Proficiency in Google Workspace (Docs, Sheets, Gmail, Drive, Meet)
- Ability to adapt quickly to system updates and process changes
- Tech-savvy with strong troubleshooting and problem-solving skills
- Comfortable leading meetings and training sessions
- Empathetic, and solutions-oriented mindset
- Highly detail-oriented and organized
- Out-of-the-box thinker, reliable, self-motivated, dependable, confident, and a positive attitude
- Sound judgment and the capacity to comprehend and execute instructions promptly with minimal supervision
- Ability to work in alignment with U.S. Eastern Time (New York time) business hours
- Interested in long-term career opportunities
- Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet
Benefits
- 100% remote work
- Full-time position with 40 hours weekly
- Great work environment with potential for growth
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