The Team Manager will oversee disability claims investigations, manage claims processes, and ensure timely resolutions are achieved while strictly adhering to company and client guidelines. This role involves empowering a team to shape success in disability claims management.

This role supports Talent Acquisition leadership in managing programs, business operations, and operational reporting, requiring the development of training materials and insightful data dashboards to drive actionable improvements. Key duties include managing system audits, improving legacy processes, creating a best-in-class candidate experience, and managing programs like the Intern and Referral programs.

The Support Delivery Manager acts as a trusted advisor, providing proactive and reactive post-implementation support to ensure alignment with customer priorities and Company business objectives. This role involves managing strategic client relationships, driving service excellence, and serving as the primary interface for support escalations and issue resolution.

The Regional Dean Mentor provides strategic leadership, mentorship, and operational oversight to new and current Campus Deans/Assistant Deans across multiple nursing programs within an assigned region, ensuring program quality and compliance. This role involves supporting leadership development, acting as interim leadership during vacancies, and leading regional initiatives aligned with institutional goals.