• Responsible for renewing existing block of current clients through strategy • Consultation, negotiation, positioning value adds, making plan recommendations and providing overall support • Maintaining strong relationships with our distribution partners, brokers and employer groups • Renew assigned book of business - lead renewal delivery, develop renewal strategy • Ensure successful implementation of new business by working closely with Sales Consultants and Underwriting Operations • Provide general support and escalated service during the plan year • Problem solving/issue resolution • Personal contact with clients - face to face meetings, phone calls, virtual web meetings • Creates, analyzes, and presents reporting packages • Coordinating and presenting renewals, claim reviews with appropriate follow-through • Oversee stop loss renewal with Account Associates • Assess performance of groups during the plan year • Review monthly utilization trends to help prepare for the next renewal • Share insights with internal partners to help calculate renewal increase • Discuss new programs, value-added benefits, Healthcare reform guidelines, plan ideas, and recommended solutions with the broker and employer • Provide internal and external training as required