The Hero Company
Remote Jobs
At Sun Coast Sciences, our mission is to help people feel, look, and live their healthiest, most energetic versions of themselves — no matter their age. We create science-backed wellness products that truly make a difference, and we back them with a customer-first approach powered by integrity, empathy, and care.
2 Jobs
Customer Happiness Team Lead
The Hero CompanyAt Sun Coast Sciences, our mission is to help people feel, look, and live their healthiest, most energetic versions of themselves — no matter their age. We create science-backed wellness products that truly make a difference, and we back them with a customer-first approach powered by integrity, empathy, and care.
The Customer Happiness Team Lead supports the Team Manager by helping oversee the daily operations and performance of the Customer Happiness team. This role focuses on maintaining consistent workflows, monitoring performance metrics, and ensuring that established procedures are f...
Customer Happiness Specialist
The Hero CompanyAt Sun Coast Sciences, our mission is to help people feel, look, and live their healthiest, most energetic versions of themselves — no matter their age. We create science-backed wellness products that truly make a difference, and we back them with a customer-first approach powered by integrity, empathy, and care.
In this role, you’ll support our valued customers across phone, email, and chat — answering questions, solving problems, and ensuring they feel genuinely cared for. You'll also use your persuasive skills and product knowledge to retain customers looking to cancel or return, offer...