Forwood Safety

The Lead Customer Success Manager will own the entire customer relationship, acting as a trusted advisor from onboarding through long-term success, and will lead engaging sessions like workshops and Quarterly Business Reviews to demonstrate value. They must proactively monitor customer health, translate goals into success roadmaps, and collaborate with internal teams to ensure a seamless customer experience.

Enterprise Account Executive driving business growth in SaaS solutions

Client Success Manager helping large organizations prevent workplace fatalities

Are you a people-first Lead Customer Success Manager who thrives on building trusted relationships and helping customers win? At Forwood, we don’t just sell software — we help some of the world’s largest organisations prevent fatalities and serious incidents. We’re looking for an...