Fanatics

The Customer Support Associate acts as the frontline connection, providing first-contact resolution with a positive, professional, and fan-focused experience across multiple channels like chat and email. Responsibilities include identifying problems, proactively assisting fans, maintaining response libraries, escalating technical issues, and collaborating with internal teams.

As a Software Engineer III (Backend, Java), you'll join an emerging team within FBG, working on a highly scalable, fault-tolerant system that powers competitive sports experiences. Your responsibilities will include designing, implementing, testing, and maintaining software for a...

As a Staff Software Engineer on the Streaming Data Platform team in Fanatics Ecosystem, you will design, build, and operate the backend services that sit at the core of our streaming infrastructure — the systems that ingest, process, and deliver data to consumers across the compa...

As a Product Manager, Internal Tools at Fanatics Betting & Gaming (FBG), you will build and scale internal platforms and back-end systems that support the entire operations ecosystem across FBG. This role is focused on enabling operational teams—including promotions, rewards, loy...

The role involves contributing to the design and implementation of scalable, secure, and high-performance solutions within an event-driven architecture, focusing on enhancing system reliability and efficiency. Responsibilities also include supporting the full product lifecycle, collaborating with cross-functional teams, and participating in planning and design discussions.

The engineer will develop, test, document, and deploy high-quality software, building small features and tools, while participating in an on-call rotation when necessary. They will also contribute to code reviews, team planning, and design discussions to improve operational excellence and adherence to engineering best practices.

This role will lead the management and configuration of core marketing technology platforms, including MMPs, CDPs, and identity solutions, while owning the campaign tracking architecture across paid and owned channels. The manager will also explore, roadmap, and implement specialized platform integrations like Meta AEM and Snapchat Mobile CAPI, ensuring end-to-end integrity of user journeys.

The manager will own the strategy, execution, and performance of digital brand media across Sportsbook and Casino, developing channel-level targets and managing investment across paid social, video, CTV, display, programmatic, and digital audio. This role involves leading end-to-end campaign reporting, managing agency partners, and strengthening relationships with major platform partners like Meta, Google, and TikTok.

The Senior Software Engineer will architect and refine tools and frameworks to enhance the development experience, focusing on designing and building scalable engineering solutions that improve testability and developer productivity across the organization. Key duties include designing automation infrastructure, leading test automation integration, and architecting reliable automation frameworks for web, mobile, and API systems.

Define and drive the long-term technical vision for automation infrastructure and CI/CD quality standards across the organization, ensuring scalability and reliability. Lead architectural decisions and collaborate on scalable automation frameworks and tools for web, mobile, and API development.