ChenMed

The Service Team Coordinator handles outbound and inbound customer service calls regarding patient scheduling and general inquiries, aiming to provide excellent customer service and support better patient health. This role involves achieving departmental quality, compliance, and productivity standards while interacting with medical centers across all Company entities.

The incumbent builds candidate pipelines for high-volume, specialized roles by developing relationships with internal and external resources and streamlining processes to attract and retain top talent. This involves sourcing, researching, screening candidates primarily through online searches, conducting interviews, and tracking recruitment metrics.

The Registered Nurse, Telehealth is responsible for providing telephonic triage directional patient care advice for general and specific illnesses, health-related issues, client counseling, patient advocacy, health education, and referral and resource management to ChenMed patien...

The Advanced Practice Provider I is responsible for diagnostic patient care primarily through virtual consultation, serving as the dispositional authority for after-hours and weekend clinical calls on the telehealth CareLine. Responsibilities include assessing, diagnosing, treating, and precisely documenting patients' physical and psychosocial health status via remote consultation.

The Physician Recruitment Specialist is primarily responsible for overseeing the recruiting and vetting process for new clinical candidates. The incumbent in this role focuses on the VIP customer experience and serves as a driver of business outcomes through best in class recruit...

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The technician engages in in-depth discussions with patients to identify and resolve medication adherence barriers, coordinating with providers and pharmacists to deliver a packaged adherence product for patients needing support. This involves making outbound calls, removing prescription barriers through analysis and research, and facilitating prescription processing within the pharmacy.

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The Registered Nurse 1, CareLine, is responsible for providing telephonic triage directional patient care advice for general and specific illnesses, health related issues, client counseling, patient advocacy, health education and referral and resource management to ChenMed patien...

Service Team Coordinator handling patient scheduling and customer service calls