CentralSquare Technologies

The Director of AI Operations is a transformational leadership role within the CTO organization, chartered with fundamentally reimagining how product and engineering teams design, build, and deliver software. This leader will drive the enterprise-wide adoption of an AI-native Sof...

The Solutions Consultant supports the sales process by evaluating client needs and delivering tailored product presentations and demonstrations for CentralSquare software. This involves collaborating closely with Account Executives and Sales Management to ensure product solutions effectively address client requirements.

The Solutions Consultant supports the sales process by evaluating and addressing client needs related to CentralSquare software through product presentations and tailored business solution formulation. Key duties include delivering compelling product demonstrations, understanding client processes, and collaborating with sales teams to drive product and service sales.

This role is responsible for the overall planning, directing, and coordination of project activities and resources to ensure assigned projects are completed on time and within budget, serving as the primary client contact for software implementation projects. Key duties involve initiating, planning, executing, controlling, and closing projects, assembling teams, assigning responsibilities, and managing interactions between internal departments, clients, and vendors.

This role is responsible for the overall planning, directing, and coordination of project activities and resources for assigned software implementation projects to ensure timely and on-budget completion. The Project Manager serves as the primary client contact, managing interactions between internal departments, clients, and vendors to fulfill contractual obligations.

This role is responsible for providing leadership with detailed and complex analyses to help management understand trends, identify key performance indicators (KPIs), and support decision-making to drive business results. Duties include managing planning and forecasting cycles, analyzing business performance, and communicating financial results to management.

This role is responsible for providing leadership with detailed and complex analyses to help management understand trends, identify key performance indicators (KPIs), and support decision-making to drive business results. Duties include managing planning and forecasting cycles, analyzing business performance, and communicating financial results to management.

The Site Reliability Engineer leads the architecture, design, and deployment of network solutions across the client portfolio, focusing on developing specifications and implementing cloud network security architecture. Key duties involve designing, developing, installing, and maintaining software solutions for Cloud Operations efficiency, refining deployment processes, and participating in 24x7 on-call support rotations.

This role focuses on establishing and maintaining long-term client relationships within an assigned territory to preserve, promote, and expand CentralSquare's business, primarily through selling add-on and cross-sell products exceeding a $15k threshold. Key duties involve managing a 12-month sales quota, utilizing CentralSquare Value Selling (CSVS), and meticulously documenting all activities and pipeline data within Sales Force.

This role involves providing second-tier technical support to customers via phone, web, and email, diagnosing problems, resolving questions, and escalating complex issues to experts. Key duties include providing internal and external user support, maintaining customer communication, and acting as a customer advocate for timely resolution.