Aderant

The Client Success Manager is responsible for ensuring customers achieve meaningful business outcomes through successful adoption, value realization, and proactive risk management across the customer lifecycle. Core duties involve driving adoption, monitoring client health indicators, coordinating internal teams, and supporting retention and growth enablement.

The Client Success Manager is responsible for ensuring customers achieve meaningful business outcomes through successful adoption, value realization, and proactive risk management across the customer lifecycle to support retention and growth. Key duties include translating customer goals into success outcomes, driving product adoption, monitoring client health indicators, and coordinating internal teams to resolve issues.

The Client Success Manager is responsible for driving successful adoption and sustained value realization for a defined product family using structured 90-day adoption plans and ongoing solution expertise. This role involves acting as a trusted product advisor to guide clients toward outcomes that support retention and Net Revenue Retention (NRR).

This role serves as a subject matter expert across Workday modules, architecting and configuring complex business processes, security frameworks, and cross-module functionality while overseeing structured change management and testing.

Senior Project Manager managing implementation projects in a legal software company.

Aderant is a global industry leading software company providing comprehensive business management solutions for law firms and other professional services organizations with a mission to help them run a better business. We are motivated by a collective desire to drive the legal in...

Solutions Consultant at Aderant providing business management solutions

Account Executive driving sales for law firm management software by Aderant

Pricing Sales Specialist supporting law firms' pricing strategies

Technical Solution Consultant guiding law firms in AI-driven SaaS adoption