1-800 Contacts

The role involves handling inbound sales and service calls, focusing on enhancing the customer experience by offering thoughtful advice and resolving issues quickly through empowered decision-making. Agents must maintain high performance metrics related to revenue, quality, availability, and dependability while adhering to company values.

This role involves providing exceptional customer service as an Outbound Sales Representative at 1-800 Contacts. Process automated outbound calls to existing customers about upcoming expiring prescriptions and reorder reminders Consult customers on the best value for their contac...