Let's Rewrite the Script
Principal, Client Analytics & Insights
Location
United States
Posted
10 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
We are seeking a Principal, Client Analytics & Insights with deep PBM experience to join our Customer Success team dedicated to serving Fortune 100 clients. This role will be responsible for delivering comprehensive analytics, insights, and consultative guidance to support our clients’ pharmacy benefit programs. The ideal candidate is naturally curious and investigative, with proven expertise in analyzing pharmacy claims, clinical outcomes, and operating and cost data.
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Strategic Client Consultation
- Serve as a pharmacy analytics subject matter expert to our strategic partners and clients
- Assist in triage and management of inbound client analytical requests into efficient solutions that leverage existing analytical tools and resources
- Translate financial and utilization analyses into actionable recommendations for client benefit teams
- Provide consultative guidance on industry trends, new medications, therapeutic alternatives, and best practices
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Pharmacy Data Analysis & Reporting
- Lead analyses of pharmacy claims data to identify trends, patterns, and opportunities for program optimization
- Develop and maintain comprehensive reporting dashboards that track key performance indicators, utilization metrics, outliers and variances, and financial outcomes
- Provide regular trend reports with actionable insights on drug utilization, member behavior, health outcomes, and overall program performance
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Innovation, Advanced Analytics & Data Science Application
- Apply advanced statistical methods, machine learning, and predictive modeling to extract deeper insights from pharmacy claims data
- Integrate pharmacy claims data with medical claims, lab results, and other third-party vendor data to create a comprehensive view of patient care and outcomes
- Explore applications of artificial intelligence to identify intervention opportunities earlier than traditional methods allow
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Pharmacy Program Evaluation & Optimization
- Evaluate effectiveness of pharmacy management programs (prior authorization, step therapy, quantity limits clinical programs) through rigorous data analysis
- Forecast financial impacts of program changes using predictive modeling techniques
- Design and measure outcomes-based programs that align with the client's population health goals
Qualifications
- Bachelor’s or Master's degree in Data Science, Analytics, Health Economics, Biostatistics, Pharmacy, or related field
- 10+ years of progressive experience in analytics roles with at least 3 years within the PBM industry
- 5+ years Power BI development experience and/or Tableau CRM Development experience
- Strong SQL Experience, preferably including stored procedure development
- Experience working with Fortune 100/500 clients in a PBM setting
- Demonstrated experience merging and analyzing disparate healthcare datasets (pharmacy claims, medical claims, vendor data)
- Proficiency in data analysis tools and languages (SQL, R, Python, Tableau, Power BI)
- Investigative mindset with the ability to pursue data anomalies and uncover actionable insights
- Able to form practical and acceptable compromises when negotiating, adapting style to changing situations and audiences with tact, poise and patience
- Comfortable with ambiguous, ever-changing situations
Success Factors
- Build trusted advisor relationships with client stakeholders
- Anticipate client needs and proactively develop analyses to address emerging challenges
- Contribute to the strategic evolution of our company's analytics capabilities
- Demonstrate intellectual curiosity and investigative thinking that leads to unexpected, valuable insights
- Expand our scope of analytics to include new data sources and insights leading to broader value for our clients and partners
Benefits
- The opportunity to grow alongside an early-stage company shaking up a big, old-fashioned industry
- Flexible time off, including 12 paid holidays
- 401k match plus 100% employer paid medical, dental, and vision premiums
- Company contribution to Health Savings Account
- Stock options
- The projected annual salary for this position is $142K to $195K
Job Requirements
- Bachelor’s or Master's degree in Data Science, Analytics, Health Economics, Biostatistics, Pharmacy, or related field
- 10+ years of progressive experience in analytics roles with at least 3 years within the PBM industry
- 5+ years Power BI development experience and/or Tableau CRM Development experience
- Strong SQL Experience, preferably including stored procedure development
- Experience working with Fortune 100/500 clients in a PBM setting
- Demonstrated experience merging and analyzing disparate healthcare datasets (pharmacy claims, medical claims, vendor data)
- Proficiency in data analysis tools and languages (SQL, R, Python, Tableau, Power BI)
- Investigative mindset with the ability to pursue data anomalies and uncover actionable insights
- Able to form practical and acceptable compromises when negotiating, adapting style to changing situations and audiences with tact, poise and patience
- Comfortable with ambiguous, ever-changing situations
- Success Factors
- Build trusted advisor relationships with client stakeholders
- Anticipate client needs and proactively develop analyses to address emerging challenges
- Contribute to the strategic evolution of our company's analytics capabilities
- Demonstrate intellectual curiosity and investigative thinking that leads to unexpected, valuable insights
- Expand our scope of analytics to include new data sources and insights leading to broader value for our clients and partners
Benefits
- The opportunity to grow alongside an early-stage company shaking up a big, old-fashioned industry
- Flexible time off, including 12 paid holidays
- 401k match plus 100% employer paid medical, dental, and vision premiums
- Company contribution to Health Savings Account
- Stock options
- The projected annual salary for this position is $142K to $195K
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