This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves supporting the U.S. Pharma Market Team as a Field Access Manager for the remote New York/NJ/Eastern Philadelphia, Pennsylvania Territory. You will utilize your knowledge of payer insurance coverage, prior authorizations, patient affordability programs, and the local managed-care landscape to assist provider offices and their patients in accessing Alcon products.

• Manage strategic relationships with healthcare providers (HCPs), HCP Staff, and pharmacies within your assigned geography.
• Partner with field sales in assigned geographic area to build strong engagement and positive customer experiences with the Alcon pharmaceutical portfolio.
• Educate providers on payer access policies and processes related to prior authorization requirements and denials/appeals process.
• Analyze local market data and healthcare dynamics to help inform business planning with field teams.
• Collaborate with the Market Access team to develop payer and pull-through action plans.
• Provide managed care and reimbursement training and related education for internal and external stakeholders.
• Remain current on managed care, reimbursement, and health policy activities, serving as an expert on healthcare trends for provider accounts and internal stakeholders.
• Represent Alcon at various industry functions such as payer and reimbursement meetings, professional organization meetings, and other meetings as assigned.

Qualifications

• Bachelor’s Degree or Equivalent years of directly related experience (or high school+13 yrs; Assoc.+9 yrs; M.S.+2 yrs; PhD+0 yrs)
• 5+ years relevant experience
• The ability to fluently read, write, understand, and communicate in English.
• Travel requirements: Candidates must live near a major airport and be willing and able to travel approximately 50-75% (average 2-3 days per week, overnights likely)
• Sponsorship Availability: No
• Relocation Assistance Availability: No

Benefits

• Benefit from working in a highly collaborative environment.
• Join Alcon’s mission to provide top-tier, innovative products to enhance sight, enhance lives, and grow your career.
• Alcon provides a robust benefits package including health, life, retirement, flexible time off, and much more!

Preferred Qualifications

• Proven skills in strategic decision-making and problem-solving
• Excellent analytical skills focusing on key accounts and uncovering business opportunities.
• Robust knowledge of Prior Authorization and Utilization Management Processes
• Deep understanding of Managed Care, Government payer sectors, Integrated Health Systems
• Strong interpersonal skills and emotional intelligence
• Excellent communication and presentation skills
• CPC, or similar coding certification
• Prior Authorization certification (i.e. PACS).
• Account Management or relevant experience working in the provider office setting, proven track-record of building strong customer relationships
• Experience working collaboratively and cross-functionally in a highly matrixed environment
• Pharmaceutical or relevant experience, calling on field-based customers with demonstrated successful track record