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Role Description

As a Pre-Sales Consultant at HeadSpin, you will be entrusted with providing exceptional pre-sales technical support to our sales team. In direct collaboration with customers, you will serve as the subject matter expert on application performance management and HeadSpin's capabilities.

• Deliver product demonstrations that directly address customer challenges and emphasize HeadSpin’s industry-leading APM solutions.
• Engage with prospective customers to ascertain their requirements and effectively demonstrate HeadSpin’s capability to meet and surpass customer needs.
• Collaborate closely with our sales and product teams to identify potential upsell opportunities and renewal risks.
• Engage with cross-functional teams to ensure successful customer management.
• Work directly with our Product Management, Engineering, and Marketing teams to enhance business performance and customer success.
• Provide technical leadership and direction regarding all facets of HeadSpin’s products and services.
• Lead proof-of-concept (POC) engagements by understanding customer objectives and collaborating with internal teams.
• Maintain and continually expand expertise concerning the technologies supported by HeadSpin.

Qualifications

• Experience with either iOS or Android development environments.
• Proficiency with open-source testing and automation frameworks (e.g., Appium, Selenium, XCUiTest, Espresso/UIAutomator, etc.) and a solid understanding of test automation methodologies and principles.
• A strong grasp of Continuous Integration (CI) and Continuous Deployment (CD) tools.
• Knowledge of fundamental networking components and concepts.
• Outstanding communication and presentation abilities.
• A genuine passion for technical sales and customer engagement.
• Ambitious and self-motivated, demonstrating a high emotional intelligence (EQ).
• Highly receptive to coaching, with a strong commitment to professional development and growth.
• Demonstrated ability to effectively align technical concepts and features with business requirements.
• A Bachelor’s Degree in Computer Science or a comparable field is preferred.
• The flexibility and willingness to undertake travel as required by the role.

Company Description