• Support Leaves & Accomodations, M&A HR operations, fleet management administration, credentialing assistance, compliance workflows, and Tier 1 HR Help Desk support. • Administer fleet program documentation and compliance; manage forms, approvals, comms, and issue routing with Risk/Legal/ER as needed. • Provide Tier-1 Help Desk coverage and execute defined HR transactions and compliance tasks (I-9, licensure, attestations). • Partner with HR Ops/ER/Benefits/LOA to resolve cross-team items and maintain clean documentation for audits. • Identify process friction and recommend SOP/KB enhancements to improve speed and accuracy. • Own end-to-end LOA administration (FMLA, state programs, personal leaves) with vendor coordination; ensure timely notices, status updates, and Workday accuracy. • Manage the ADA interactive process: intake, documentation, coordination with leaders, and outcome tracking; ensure regulatory compliance and fair practice. • Guide leaders on work restrictions, RTW plans, and communications; reduce disruption and risk through proactive planning. • Maintain clean, auditable records; generate LOA dashboards and trend analyses; flag patterns requiring policy/process remediation. • Partner with ER/Payroll/Benefits to resolve cross-functional issues (eligibility, pay impacts, accommodations intersecting with performance).