As the AI platform for business transformation, we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments, from the front office to the back office and every office in between. Our ambition? To become the AI defining enterprise software company of the 21st century (or "AI DESCO21C," as we like to call it). With more than 8,100+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™. Explore your future career with us, visit www.servicenow.com/careers. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Senior Inbound Product Manager
Location
United States
Posted
11 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
What you get to do in this role:
- Lead product strategy that sets us up for success as we look to grow to $10B+ in revenue
- Communicate product priorities and build consensus
- Assume leadership responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundaries
- Work with multiple teams to guide projects through development and bring high-quality products to life
- Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
- Communicate complex problems into easily understood requirements and provide solutions
- Develop and deliver multi-mode communications that convey a clear understanding of the needs of different audiences
Qualifications
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- 5+ years of software product management experience
- Strong prioritization skills and the discipline to focus on high impact activities
- Experience gathering and capturing product requirements and transforming them into a product roadmap
- Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions
Requirements
- For positions in this location, we offer a base pay of $143,200 - $243,400, plus equity (when applicable), variable/incentive compensation and benefits
- Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure
- Health plans, including flexible spending accounts
- 401(k) Plan with company match
- ESPP, matching donations, a flexible time away plan and family leave programs
Benefits
- Compensation is based on the geographic location in which the role is located and is subject to change based on work location
Additional Information
- Work Personas: We approach our distributed world of work with flexibility and trust
- Equal Opportunity Employer: ServiceNow is an equal opportunity employer
- Accommodations: We strive to create an accessible and inclusive experience for all candidates
- Export Control Regulations: For positions requiring access to controlled technology subject to export control regulations
Job Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- 5+ years of software product management experience
- Strong prioritization skills and the discipline to focus on high impact activities
- Experience gathering and capturing product requirements and transforming them into a product roadmap
- Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions
- For positions in this location, we offer a base pay of $143,200 - $243,400, plus equity (when applicable), variable/incentive compensation and benefits
- Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure
- Health plans, including flexible spending accounts
- 401(k) Plan with company match
- ESPP, matching donations, a flexible time away plan and family leave programs
Benefits
- Compensation is based on the geographic location in which the role is located and is subject to change based on work location
- Additional Information
- Work Personas: We approach our distributed world of work with flexibility and trust
- Equal Opportunity Employer: ServiceNow is an equal opportunity employer
- Accommodations: We strive to create an accessible and inclusive experience for all candidates
- Export Control Regulations: For positions requiring access to controlled technology subject to export control regulations
Related Guides
Related Categories
Related Job Pages
More Product Manager Jobs
Senior Digital Product Manager leading digital experiences at Hyatt
Senior Director of Product Management
NerdioEmpowering MSPs and IT professionals to deploy, manage, and optimize virtual desktops in Microsoft Azure
Senior Director of Product Management driving product innovation at Nerdio
This role leads product prioritization, planning, and execution reporting in partnership with the Technical Owner and Squad members, continuously adjusting the product roadmap based on synthesized customer needs and organizational goals. The Senior Product Manager will also coordinate go-to-market activities across sales, implementation, marketing, services, and support, ensuring compliance with regulations like HIPAA and ERISA.
This role involves partnering with development and product teams to align security and privacy requirements across various product types, while leading and coordinating regulated compliance efforts such as ITAR and FedRAMP. The manager will also translate complex regulatory requirements into actionable guidance for engineering teams and support the implementation of internal Trust requirements.
