• Plan and coordinate onboarding projects for new customers, meeting customer business requirements and driving user adoption • Manage short-term engagements to develop integrations and other scripts/tools to resolve customer’s unique challenges and enable technical use cases • Strive to improve process efficiency and team performance by continuously identifying areas to enhance our post-sales motion • Build strong relationships with customers, providing exceptional customer service and support • Design vuln management solution architecture for different asset classes and environment sizes • Understand how integrations work end to end to be able to clearly articulate complex problems and solutions to less technical stakeholders • Work closely with the sales team to conduct smooth transitions from pre- to post-sale phase • Collaborate with the product team to prioritize and productize solutions to impactful issues