AI video security system designed to automate monitoring and accelerate incident response.
Senior Customer Success Manager
Location
Texas
Posted
11 days ago
Salary
$115K - $130K / year
Job Description
Job Requirements
- 7+ years in technical Customer Success, Account Management, or similar post-sale roles in SaaS or enterprise technology
- Experience in security, AI, infrastructure, or data platforms
- Background supporting technical buyers (IT, security, engineering, operations)
- Experience with camera systems, IoT, networking, or cloud platforms
- Experience managing high-touch enterprise accounts
- Strong cross-functional coordination skills
- Ability to interpret product usage data and translate it into action
- Executive communication experience, including running QBRs
- Structured, process-driven mindset with attention to detail
Benefits
- Health & Wellness: Comprehensive medical, dental, and vision coverage
- Time Off: 15 days PTO, paid holidays, and sick leave
- Financial: 401(k) with employer 4% match, equity in a fast-growing startup
- Remote-Friendly: Flexible hybrid/remote work arrangements depending on role
- Parental Leave: Paid parental leave for new parents
- Work Setup: Home $500 office stipend and top-tier equipment provided
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