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Role Description

Impact Advisors is seeking a dynamic and motivated Revenue Cycle Performance Analyst to support the operational excellence of our client delivery teams. This role is responsible for:

• Auditing quality
• Overseeing client engagement team activities
• Training new staff
• Preparing performance reports
• Drafting mitigation plans for workflows that are off track

This position offers a unique opportunity to contribute to client success while making a meaningful impact on the healthcare industry.

Key Responsibilities

• Conduct comprehensive quality audits of revenue cycle processes to ensure compliance and performance standards are met.
• Provide oversight and guidance to client engagement teams, ensuring alignment with organizational goals and client expectations.
• Lead the training and onboarding of new staff, ensuring they are equipped with the knowledge and tools to succeed.
• Prepare and deliver performance reports on client delivery teams, highlighting trends, successes, and areas for improvement.
• Identify underperforming workflows and draft mitigation plans to address issues and restore optimal performance.
• Collaborate with cross-functional teams to support continuous improvement initiatives and best practices in revenue cycle operations.

Qualifications

• High School Diploma or equivalent required.
• 15+ years of experience in healthcare revenue cycle functions, including Front End (registration, scheduling, financial clearance), Mid-Cycle (coding and charging), or Back End (billing, follow up, denials, and reimbursement).
• 5+ years of hands-on experience with Epic systems, including reporting and workflow optimization.
• Proven ability to analyze complex data and translate findings into actionable insights.
• Strong communication and leadership skills with the ability to influence and mentor others.

Preferred

• Certification in healthcare revenue cycle (e.g., CRCR, CHFP) is a plus.
• Experience working in a consulting or client-facing environment.

Benefits

• For salaried positions, this role may also be eligible for an annual performance bonus.
• Additional benefits and perks may also be available, depending on the position and employment terms.

Company Description

Impact Advisors, LLC is a nationally recognized healthcare management consulting firm delivering Best in KLAS advisory, implementation, and optimization services. We are driven by a commitment to exceed client expectations and are proud to be a trusted partner to many of the nation's leading healthcare organizations. Our mission to drive patient-centered, value-driven outcomes has earned us prestigious industry accolades.