ScalableOS is a premium offshoring solutions provider based in the Philippines.
Service Delivery Project Manager
Location
United States
Posted
9 days ago
Salary
Not specified
Job Description
Job Requirements
- Minimum 5 years of experience in project management within IT, MSP, or service delivery environments
- Experience managing infrastructure, cloud, or cybersecurity-related projects
- Proven ability to manage budgets, timelines, and cross-functional teams
- Strong client-facing communication and stakeholder management skills
- Experience working in structured SLA-driven environments
- Experience with ConnectWise Manage or equivalent PSA tool (required)
- Understanding of Microsoft 365, Azure, networking, and cybersecurity environments
- MSP project delivery experience strongly preferred
- Ability to work between 7:00 AM – 7:00 PM HST, with flexibility as business needs require
- Willingness to work up to 40–55 hours per week, including potential after-hours or weekend support
- Strong financial acumen with accountability for project gross margin (target ≥50%)
- Ability to maintain high schedule performance (90%+ on-time delivery)
- Strong risk identification and escalation capabilities
- High level of ownership — focused on outcomes, not just task coordination
- Ability to operate in a fast-paced, evolving service delivery environment
Benefits
- Competitive Pay +10% Night Differential
- Fully Remote Setup
- Full-Time Employment
- Company-Provided Laptop
- Complete Statutory Benefits
- HMO with Free Dependent Life Insurance (Up to 3M coverage)
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