• Become an expert in our sales policies and compensation processes in order to understand their intention, execute them on a recurring basis and maximize their impact on our ability to support the sales group’s goals. • Optimize internal processes that support policy and develop workflows and methodologies to increase accuracy, efficiency and effectiveness of variable compensation administration. • Manage and resolve cases and inquiries efficiently, adhering to established protocols and guidelines while ensuring consistent and exceptional customer service experience. • Maintain established company and federal compliance standards while providing insight on their continuing improvements. • Support data collection, cleaning, analysis, and visualization projects for current and net new initiatives. • Utilize data in order to develop hypotheses and recommendations for business problems and present those ideas back to leadership to drive change and gain investment. • Execute ad hoc requests and inquiries within Salesforce in order to help answer sales leader questions related to variable compensation and account assignment policy and execution. • Monitor and report on the status of assigned projects including identifying actual or potential issues and risks which may impact final results or deliverables. • Provide routine updates to the business and senior levels of leadership.