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Role Description

The Product Owner is a dynamic role, essential for articulating the value propositions of GEHA’s product offers. This individual serves as the primary advocate for GEHA’s FEHB/PSHB/FEDVIP/VEBA (depending on role) product, balancing the needs of customers, business stakeholders, and the development team. They are responsible for defining the product roadmap and guiding the product development lifecycle from conception to launch and beyond.

The Product Owner is a key role within our healthcare payer organization, responsible for overseeing the performance, strategic positioning, and lifecycle of healthcare products. This role demands a blend of analytical prowess and creative thinking to assess product performance across various metrics, navigate competitive landscapes, and drive product development from ideation through execution.

• Develop and promote value propositions for GEHA's FEHB/PSHB/FEDVIP/VEBA (depending on role) plans, ensuring alignment with the needs and expectations of federal employees and annuitants.
• Manage product performance through comprehensive analysis of key metrics.
• Engage with customers and gather feedback for continuous product improvement and differentiation, supporting market expansion efforts.
• Communicate effectively with internal and external senior management to align on customer needs, driving product adoption and growth.
• Prepare presentations to demonstrate initiative performance and facilitate cross-functional teamwork to contribute to product roadmaps and strategic planning.
• Lead product ideation, design, development, and the annual benefits change process.
• Collaborate with Operations, Actuarial, Finance, Sales, and Marketing teams to ensure successful product launch, marketing, and performance.
• Support continuous market exploration to differentiate GEHA's offerings.
• Mentor Product team members, fostering a culture of continuous learning and adherence to best practices.

Qualifications

• Bachelor’s degree in business, Healthcare Administration, or a closely related field.
• At least 5 years of direct experience in product development within a collaborative, matrixed team setting.
• Proven capability to collaborate with business leaders to facilitate strategy execution.
• Exceptional analytical abilities with a proven history of leveraging complex data insights to drive strategic decisions.
• Outstanding verbal and written communication skills, including experience delivering high-impact presentations to executive audiences.
• Demonstrated competence in prioritizing among competing demands to make data-driven decisions.
• A strategic mindset with a documented history of enhancing product-market fit and performance through innovative strategies.
• The capacity to operate independently, managing projects and initiatives with minimal supervision.
• Proficiency in visually representing business concepts and workflows.
• Evidence of making sound business decisions based on data analytics, consumer research, and innovative thinking.
• Exceptional verbal, written, and relational skills, coupled with analytical and logical reasoning abilities.

Requirements

• Experience with healthcare regulations and familiarity with payer industry trends.
• Proven success in the full spectrum of product management – product lifecycle expertise.
• Demonstrated proficiency in agile delivery methods.
• Direct involvement in bringing products from concept to market readiness.

Benefits

• Competitive pay/salary ranges
• Incentive plan
• Health/Vision/Dental benefits effective day one
• 401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution
• Robust employee well-being program
• Paid Time Off
• Personal Community Enrichment Time
• Company-provided Basic Life and AD&D
• Company-provided Short-Term & Long-Term Disability
• Tuition Assistance Program