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Role Description

Claims Services Group, LLC, a Solera Company, is hiring for the following role in Westlake, TX: Senior Product Manager to analyze customer insights, regulatory trends, and market opportunities to drive roadmaps for Solera’s core products portfolios. Telecommuting available.

• Track market trends in mobile telematics, driver behavior analytics, and fleet safety regulations to inform strategic product decisions
• Evolve product development processes and tools to drive efficiency, transparency, and alignment across the organization
• Collaborate with Data Science, Engineering, Design, and QA teams to deliver high-impact, scalable telematics and risk management solutions that measurably improve fleet safety outcomes
• Analyze product performance metrics, industry benchmarks, and customer feedback to continuously optimize features, engagement, and user experience
• Drive improvements to SDLC workflows and team collaboration through effective use of JIRA, Confluence, MS Teams, and other integrated tools
• Ensure rigorous documentation of product requirements, release notes, business cases, and customer-facing materials
• Build and maintain strong relationships with key customers, capturing feedback and translating into actionable product enhancements
• Provide recommendations and plans to execute Solera’s digital driver safety and risk management portfolio, aligning with customer needs and growth strategy
• Drive agile product development through cross-functional collaboration with scrum team through sprint planning, backlog grooming, daily stand-ups, and release planning
• Monitor application release management, ensuring timely delivery to the Apple App Store and Google Play Store with all required assets, documentation and approvals
• Partner with Sales, Marketing, and Customer Success to develop go-to-market strategies for new features, value propositions, and product launches
• Facilitate internal and external stakeholder communication, providing clear updates on roadmap progress, releases, and issue resolution based on customer, product and market data
• Identify and address product risks, troubleshoot escalated issues, and ensure alignment between cross-functional teams and business objectives
• Align product-related responsibilities to support business objectives and customer success

Qualifications

• Master’s degree (or foreign equivalent) in Computer Science, Product Management, Business Analytics, Business Administration, or a related field
• Two (2) years of experience in the job offered or related occupation
• Position also requires two (2) years of experience in each of the following:
• Writing product requirements documents based on customer insights and market data
• Translating business requirements for Engineering, Customer Success, and key clients
• Analysis of complex data and translation into actionable insights
• CRM tools
• Atlassian Suite, including JIRA or Confluence
• Product management tools such as Miro, Figma, Adobe XD, and Firebase
• Product management in digital products including SaaS and telematics or mobility solutions
• Advanced excel and analytics tools for data-driven decision-making

Company Description

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation.