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Role Description

Sprout Social is hiring a Sr. Director of Strategic Operations and Program Management to build and lead a critical new function that drives execution excellence across the company’s highest priority initiatives.

This role involves:

• Building and scaling the enterprise PMO
• Establishing the operating model, core rituals, and tooling to manage Sprout’s top six cross-functional company priorities
• Creating clear visibility into progress, risks, dependencies, and decisions needed without unnecessary bureaucracy
• Designing measurement and reporting systems that provide genuine insight into initiative health and execution effectiveness
• Using data to inform prioritization and resource allocation
• Partnering closely with initiative owners to surface trade-offs, remove blockers, and accelerate decision making
• Driving execution of critical company initiatives
• Owning end-to-end program management for six high-stakes, cross-functional initiatives
• Translating executive vision into executable plans with clear ownership, milestones, and success metrics
• Tracking leading and lagging indicators to identify early warning signs
• Providing portfolio-level oversight
• Anticipating dependencies and conflicts across initiatives
• Distilling complex work into clear updates and next actions for senior leaders
• Partnering on strategic planning and organizational effectiveness
• Managing and developing the function

Qualifications

• 12+ years of experience in strategy, operations, program management, or management consulting, including 5+ years in a leadership role
• Proven track record leading complex, cross-functional, high-stakes initiatives from strategy through execution
• Deep experience building programs, operating rhythms, and execution frameworks in ambiguous, fast-moving environments
• Strong analytical and quantitative skills, including designing measurement frameworks and translating insights into action
• Exceptional communication skills and executive presence

Requirements

• Experience in high-growth technology or SaaS environments
• PMO or program management certification (PMP, PgMP)
• MBA or relevant graduate degree
• Experience in organizational design, change management, or organizational effectiveness
• Background in management consulting, internal strategy, or enterprise PMO roles
• Experience supporting executive or board-level strategic planning

Benefits

• Comprehensive Health & Wellness: Premium BCBSIL medical, dental, and vision insurance for you and your eligible dependents.
• Premium Mental Health Support: Full, free access to Modern Health for you and your dependents.
• Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions.
• Financial Security: 100% employer-paid Life and Disability insurance.
• Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days.
• Paid Parental Leave: Up to 16 weeks of paid leave for new parents.
• Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account.
• Work From Home Support: A one-time $550 USD stipend to set up your home office.
• Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations.
• Additional Financial Perks: Access to pre-tax commuter benefits and subsidized child/eldercare.