Senior Solutions Consultant II

Solutions EngineerSolutions EngineerFull TimeRemoteTeam 1,001-5,000H1B SponsorCompany SiteLinkedIn

Location

New York

Posted

7 days ago

Salary

$163.5K - $225.2K / year

Bachelor Degree5 yrs expEnglishCloud

Job Description

• Collaborate with strategic customers to understand business challenges and map PagerDuty solutions to desired outcomes through discovery sessions and solution design workshops • Develop and present tailored demonstrations, proof-of-concepts, and value propositions that clearly articulate ROI to technical and business stakeholders • Advise customers on best practices for incident response, digital operations, and service reliability throughout pre-sales and implementation processes • Partner with sales and customer success teams to drive adoption, expansion, and renewals while supporting the full sales cycle from discovery to close • Provide feedback to product and engineering teams to influence roadmap development and improve customer outcomes

Job Requirements

  • 5+ years in solutions consulting, pre-sales, technical account management, or similar customer-facing role
  • Strong understanding of SaaS, cloud infrastructure, DevOps, or IT operations
  • Proven ability to support and influence sales cycles with solid grasp of sales processes and customer buying journeys
  • Experience working with enterprise customers and navigating complex organizations
  • Applicants must be currently authorized to work in the United States on a full-time basis.

Benefits

  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity*
  • ESPP (Employee Stock Purchase Program)*
  • Retirement or pension plan*
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
  • Paid volunteer time off: 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

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