Wonder

Redefining at-home dining and food delivery

Area Training Partner

Affiliate ManagerAffiliate MarketingFull TimeRemoteTeam 201-500H1B SponsorCompany SiteLinkedIn

Location

Texas

Posted

9 days ago

Salary

$86.5K - $109.5K / year

Bachelor Degree3 yrs expEnglish

Job Description

• Facilitate 'Dark Training' programs, using unopened locations as full-service simulation environments. • Facilitate & Audit Train-the-Trainer and Facilitator Certifications for above-store Dark Training support and store-level managers. • Establish new Training Locations and hubs within the market to enable scalable growth and reduced time-to-readiness, while maintaining quality execution and performance. • Implement structured development cadence within market, including orientations, training workshops, ongoing manager development, and other learning initiatives. • Maintain strategic plans for MIT roster & training schedule templates, including location planning and progress tracking, to proactively manage the balanced deployment of MITs throughout their training. • Own the Training Restaurant program and certifications, working with Market Leadership to assess training effectiveness, identify skills and talent development opportunities, and drive best-in-class results, both in program execution and quality of outcomes. • Spend 60-70% of the time in the field, facilitating market-level trainings, evaluating training store performance, supporting implementation, and enabling feedback loops. • Collaborate with the Market Director to create development plans aligned to market needs and to manage weekly check-in cadence to ensure program consistency and alignment. • Enable market-level training validation reporting across all roles, partnering with Operations Leadership to drive cross-training and developmental outcomes. • Partner with the Market Director and Regional Managers to develop strategic training plans that drive results on specific operational and training needs in the region. • Manage feedback for all training programs through post-training surveys, onsite visits, and other methods. • Partner with the Market Director, Regional Manager, and NSO team to ensure a strong bench of trainers and consistent execution of training standards for New Store Openings. • Build and implement tools to support development and training execution within stores, in collaboration with Learning and Development content team.

Job Requirements

  • Minimum of 3 to 5 years of experience in training, operations, or a related field within the QSR or fast-casual restaurant industry.
  • Proven experience in implementing and scaling training programs across multiple locations.
  • Strong organizational skills with the ability to manage multiple programs and track progress effectively.
  • Ability to collect and analyze data to drive intentional strategy and improved performance.
  • Excellent communication and interpersonal skills, with the ability to influence and build strong partnerships with leadership.
  • Ability to use Excel and other systems and tools.
  • Travel required.

Benefits

  • We offer a competitive salary package including equity and 401K.
  • Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.

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