Brightspeed

Bringing a fast, reliable internet service to homes and businesses across rural and suburban America.

Community Accounts & Engagement Representative

Community ManagerCommunity ManagerFull TimeRemoteTeam 1,001-5,000Since 2022H1B No SponsorCompany SiteLinkedIn

Location

North Carolina

Posted

41 days ago

Salary

Not specified

Associate Degree2 yrs expEnglish

Job Description

• Analyze business needs across an assigned book of business using data-driven insights and on-site observation • Independently assess relationships, demographics, competitive landscape, and property attributes that create a positive selling environment • Plan, develop, and lead initiatives to increase fiber penetration across MDUs and SFHs • Execute outbound sales and engagement tactics • Build and maintain strong relationships with property management teams • Serve as the primary liaison between Brightspeed and property stakeholders • Track progress against penetration goals, event performance, and sales activity using CRM and operational tools

Job Requirements

  • 2+ years of experience in outbound, field, or territory‑based sales
  • Working knowledge of outbound sales techniques, including door‑to‑door selling, cold calling, event marketing, and community engagement
  • Strong verbal and written communication skills
  • Proven ability to establish and maintain strong, trust‑based relationships with property stakeholders and community partners
  • Demonstrated success executing sales plans and achieving goals in both new and established environments

Benefits

  • Competitive medical, dental, vision, and life insurance
  • Employee assistance program
  • 401K plan with company match
  • Voluntary benefits
  • Paid time off

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