• Traveling to customer sites to install, fix, repair and maintain machine tool equipment and controls for customer’s organizations • Using on-line technical documents, manuals and vendor resources to research machine issues • Ensuring accurate documentation is completed and submitted to office and customer in regards to status of machine issues, repairs, and installation • Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training • Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company • Training in CNC repair and Haas equipment is part of the on-boarding process, with factory certification within the first year